Terms & Conditions – MOOJ Plus

Effective Date: [01 Mar 2025]

Welcome to MOOJ Plus! By using our platform, you agree to the following Terms and Conditions. Please read them carefully before accessing or using our services.

 

  1. General Terms
  • MOOJ Plus provides digital services, merchant collaborations, discount programs, and e-commerce solutions.
  • These Terms govern all users, including customers, merchants, and cardholders.
  • We reserve the right to update these Terms at any time, with changes communicated via our platform or email.

 

  1. MOOJ Card Subscription & Usage

Personal Card (PKR 1200/year)

  • Non-transferable, valid only for the registered cardholder.
  • Requires photo verification.
  • Cannot be shared or used by others.

Flex Card (PKR 2000/year)

  • Can be used by multiple people.
  • Requires activation and status verification before use.
  • Ideal for families and groups.

General Card Conditions

  • The card is valid for one year from the purchase date.
  • MOOJ Plus is not responsible for lost or stolen cards.
  • Card benefits apply only at partnered merchants offering pre-agreed discounts.

 

  1. Merchant Agreements
  • Merchants must provide valid business information and agree to MOOJ Plus terms.
  • Discounts offered through MOOJ Plus must be honored as per the agreement.
  • MOOJ Plus reserves the right to remove non-compliant merchants.
  • No banking details are required; agreements include business name, contact person, CNIC, and offered discounts.

 

  1. Orders & Transactions on MOOJ Mall
  • Orders placed via MOOJ Mall are fulfilled by either MOOJ Plus or partnered merchants.
  • Customers must provide accurate shipping details; MOOJ Plus is not liable for incorrect deliveries.
  • Payments must be made as per the selected payment method.
  • MOOJ Plus reserves the right to cancel any fraudulent or suspicious orders.

 

  1. Data Protection & Privacy
  • User information is securely stored and not shared with third parties unless required for service fulfillment or legal compliance.
  • Customer data will not be sold or misused.
  • Orders requiring delivery may involve sharing necessary details with logistics partners.

 

  1. User Responsibilities
  • Users must provide accurate and truthful information.
  • Any misuse of the platform, fraudulent transactions, or violations may result in account suspension.
  • MOOJ Plus reserves the right to terminate accounts involved in suspicious activities.

 

  1. Legal Consequences for Misuse
  • Any individual caught duplicating a MOOJ Card or engaging in fraudulent activities will be subject to legal action.
  • Unauthorized use of MOOJ Plus services, including attempts to exploit discounts or tamper with merchant agreements, will lead to penalties and possible prosecution.
  • Users found intentionally harming the company’s reputation or system integrity will be held liable for damages and may be required to compensate the company for any financial losses incurred.

 

  1. Dispute Resolution & Liability
  • MOOJ Plus acts as a facilitator and is not liable for merchant-specific issues such as product defects.
  • Disputes with merchants must be resolved directly; however, MOOJ Plus may assist in mediation.
  • In cases of technical issues or service failures, MOOJ Plus will take necessary steps to resolve them.

 

  1. Modifications & Termination
  • MOOJ Plus reserves the right to modify, suspend, or terminate services at any time.
  • If a service is discontinued, users will be notified with available alternatives.

 

For any concerns or inquiries, please contact our support team at [contact@moojplus.com].

Enjoy exclusive benefits with MOOJ Plus!