MoojPlus Privacy Policy

Last Updated: [Date]

MOOJ Plus values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data while ensuring compliance with relevant legal requirements. By using our services, you agree to the terms described in this policy.

  1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

a) Personal Information (Customers & Cardholders)

  • Full Name
  • CNIC (if required for verification purposes)
  • Contact Information (Phone Number, Email, Address)
  • Profile Picture (For MOOJ Card verification)
  • Payment Information (Only in applicable cases, securely processed)

b) Merchant Information

  • Merchant Name and Business Details
  • Authorized Person’s Name, CNIC, and Contact Information
  • Designation of Merchant Representative
  • Agreement Terms, including discount offers provided by merchants

c) Usage & Activity Tracking

Currently, we do not track user activity due to budget constraints, but we may implement this feature in the future to enhance user experience and security.

 

  1. How We Use Your Information

We use collected information to:

  • Process and verify MOOJ Card subscriptions
  • Provide discounts and benefits associated with MOOJ Card
  • Process orders placed through MOOJ Mall
  • Improve customer support and communication
  • Ensure compliance with applicable laws and regulations

We DO NOT sell, rent, or share your personal data with third parties except as required to fulfill services or comply with legal obligations.

 

  1. Data Sharing & Third Parties

We respect your privacy and only share necessary data in the following cases:

  • Order Processing: When you place an order via MOOJ Mall, relevant details are shared with delivery partners to ensure successful fulfillment.
  • Legal Compliance: If required by government authorities or law enforcement agencies, we may disclose necessary data as per legal obligations.
  • Verification & Customer Support: User information may be used for verification purposes via email or phone calls.

 

  1. Data Security & Retention

We implement strict security measures to safeguard your personal information. Our security practices include:

  • Secure data encryption and storage
  • Restricted access to personal data
  • Compliance with industry-standard data protection regulations

We retain user data only for as long as necessary to provide our services and comply with legal requirements.

 

  1. User Rights & Control

Customers and merchants have control over their data, including:

  • Requesting access to their stored information
  • Updating or correcting personal details
  • Requesting deletion of their data, subject to legal and business obligations

 

  1. Updates to the Privacy Policy

MOOJ Plus reserves the right to update this policy as needed. Any changes will be communicated via email or through our platform.

For any concerns or inquiries, please contact our support team at [contact@moojplus.com].

Stay secure with MOOJ Plus!